The support group came up with a name for the support group and logo which was created and designed by one of the parents – “PHENSEM Parents Support Group, Bhutan”.

While still an informal group, with support from Bhutan Foundation and Helvetas, Phensem Parents Support Group, Bhutan (Phensem PSGB) piloted a project to improve inclusiveness of classrooms. Students with disabilities were taught alongside others with modification. Teachers too were given training. Phensem PSGB saw many positive changes. Members started to grow and when parents felt that their voices need to be heard and they need to advocate for their children who cannot advocate for themselves, Phensem PSGB went on to register as a Public Benefit Organization, CSO in June 2019.

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